Privacy Policy

Overview

CapePoint LLC (“CapePoint,” “we,” “us,” or “our”) operates the websites capepoint.com, zuluroad.com, capetech.it, and capetech.ai (collectively, the “Websites”). CapePoint is the parent company of ZuluRoad Marketing, CapeTech IT, and CapeTech AI.

This Privacy Policy explains how we collect, use, protect, and disclose information about you when you visit or interact with our Websites. By using any of our Websites, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Information you provide directly, including your name, company name, job title, email address, phone number, and any other information you submit through contact forms, inquiry forms, or direct communications.
• Usage data collected automatically, including your IP address, browser type, device information, pages visited, and time spent on our Websites. This data does not identify you personally.
• Analytics data collected through Google Analytics and Google Tag Manager, used to understand how visitors interact with our Websites. This data is aggregated and does not include personally identifiable information.
• Cookie data collected through cookies and similar tracking technologies to measure site usage and improve your experience.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have done so, we will delete it promptly.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Communicate with you about our services and offerings
• Improve our Websites and service delivery
• Fulfil obligations under any service agreement you have with us
• Comply with applicable legal obligations

AI and Automation Services

CapePoint and its brands develop, deploy, and manage AI-powered tools, automation workflows, and intelligent agents as part of our service offerings.

• Where you engage us for AI or automation services, your data and content may be processed through third-party AI platforms including but not limited to Anthropic (Claude), OpenAI, and similar providers. Each of these platforms operates under its own terms of service and privacy policy. We take reasonable steps to ensure that any data shared with these platforms is limited to what is necessary to deliver the services you have requested.
• AI-generated outputs, automated recommendations, and agent actions are provided as tools to support decision-making and do not constitute professional advice. You remain responsible for reviewing and approving any outputs before acting on them.
• We do not use your data or content to train third-party AI models without your explicit written consent. Any data processing arrangements specific to your engagement will be documented in a separate Data Processing Agreement.

Marketing Services

Where you engage ZuluRoad Marketing for marketing services, data relevant to your campaigns may be shared with third-party advertising and analytics platforms including Google Ads, LinkedIn, Meta, and similar platforms in order to deliver, measure, and optimise your campaigns.

• We operate as a data processor on your behalf in these contexts. Your obligations as a data controller, and ours as processor, will be set out in a separate Data Processing Agreement.
• We use third-party tools including but not limited to HubSpot, Instantly, PostBridge, and Google Workspace in the delivery of marketing services. These tools are governed by their own terms and privacy policies.

IT Services

Where you engage CapeTech IT for managed IT services, our team may access your systems, networks, and data as necessary to deliver the services contracted. Access is strictly limited to what is required for service delivery.

All access and data handling obligations specific to IT service engagements are governed by the applicable Service Level Agreement and, where required, a separate Data Processing Agreement.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

• Trusted third-party service providers who assist us in operating our Websites and delivering services, bound by confidentiality obligations
• Third-party AI, automation, analytics, and advertising platforms as required to deliver contracted services
• Legal authorities where required by law or to protect the rights and safety of CapePoint, our clients, or others
• A successor entity in the event of a merger, acquisition, or transfer of assets, subject to applicable law

Your Choices

You may opt out of receiving promotional communications from us at any time by using the unsubscribe link in any email or by contacting us directly.

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the details below. We will respond within a reasonable timeframe.

Cookies

Our Websites use cookies and similar technologies to improve functionality and measure usage. You can configure your browser to refuse cookies, though some features may not work correctly without them. Where required by law, we will request your consent before placing non-essential cookies.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure. Please use secure channels when sending sensitive information.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, and resolve any disputes. When information is no longer required, we delete or anonymise it.

Third-Party Links

Our Websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting any personal information.

California Residents

California residents may request information about how we share personal information with third parties for direct marketing purposes under California Civil Code Section 1798.83. To make such a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Where changes are significant, we will make reasonable efforts to notify you.

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